Choosing a professional oriental rug cleaner in Fort Wayne, Indiana

If you own an oriental rug, then you know how much it can contribute to the aesthetics of your home or office. However, it’s very important that your rug is well-maintained. Over time, it may become soiled and present a health hazard. Luckily, there are many carpet cleaning professionals in Fort Wayne that specialize in cleaning oriental rugs. Let’s take a moment to discuss what you should look for when choosing a professional oriental rug cleaner. 

 Tools and Technology 

If you want to ensure that your rug gets a thorough cleaning, then it’s essential that you are on the lookout for a company that uses the proper tools and technology. Specifically, the company you choose should use equipment that is state-of-the-art. Ideally, their tools should be energy efficient. Also, they should be quiet so as not to contribute to noise pollution in your home or office. The best companies will be able to educate you about the technological advancements that are being made in their industry. 


Another important aspect of choosing the best area rug cleaning company is to pay attention to how much experience they have. It often takes several years to build up the skills and knowledge needed to work with various fibers and styles of rugs. The more experience the company has, the more likely they are to know how to handle certain stains and spills. This means that they can offer an accurate assessment of what approach will be needed. 


One of the best ways to find out if a professional cleaner offers quality services is to take note of their warranty. Carpet Masters are willing to stand behind their work. They’ll promise to reimburse you or offer free services should their work not meet a specific standard. 


It’s essential that your belongings are protected, so look for an area rug cleaner that’s insured. Businesses that have insurance will be able to cover the cost of any damages that are done in the process of cleaning your rug. In this way, they have complete liability. 


The best rug cleaners have great reviews. Visit third-party websites to find honest feedback about the company. Were the customers impressed by how efficiently the company worked? Were there any surprises in the pricing? Were they pleased with the cleaning results? Would they recommend the company to their friends and family? Customer feedback can help you to narrow down your top choices. It can also give you an idea about what you should expect from the company you choose. 


While it’s important to choose a company that has a stellar rating, keep in mind that no company is perfect. The key is to be on the lookout for one that has more positive than negative reviews. Avoid companies that have mostly negative reviews and common complaints among customers. 

 Education and Certification 

When choosing a professional oriental rug cleaner, research their training and certifications. Carpet Masters usually have a staff who are trained to deliver quality services. They’re aware of which cleaning methods should be applied to specific fabrics and fibers.  


If you’re working with a tight budget and want to control the cost of your cleaning, then you need to consider how affordable the company is. Specifically, you need to make sure that the company is upfront about their prices. You should also read the fine print to make sure that there are no hidden costs factored into the equation.  


However, you shouldn’t confuse affordability with the word ‘cheap.’ Just because a company is cheaper doesn’t meant that they’re the best option. In fact, they may be offering a less expensive quote just so that they can win your business. The key is to look for an area rug cleaner that is reasonably priced. If the business offers a quote that’s way cheaper than the industry standard, this may be a red flag.  

 Professional Customer Service 

When choosing a professional oriental rug cleaner in Fort Wayne, it’s important that you pay attention to their customer service. Is their staff friendly? Were they willing to answer all of your questions? Did they communicate their process clearly? Did they seem eager to work with you? Does the company seem to value the business of its customers? 


While this may seem like a small detail, you can learn a lot by the way you’re treated during your initial consultation. Even a quick call to the store can reveal a lot about the company’s practices. The more professional the customer services department is, the greater your chances of being a satisfied customer. 



There are a lot of Fort Wayne companies that offer professional rug cleaning services. However, not all offer the same level of quality. That’s why it’s so important that you know what to look for. If you do the proper amount of research, you’ll find the company that’s best for both you and your oriental rug.  Carpet Masters has been cleaning oriental rugs with great success in the Fort Wayne area for over 20 years!